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WE SOLVE BUSINESS, TECHNOLOGICAL
AND ORGANIZATIONAL
CHALLENGES

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ABOUT US

Let's Lego Play is a business initiative created with the purpose of promoting and exploiting the use of Gaminification in companies, applying methodologies such as LEGO® SERIOUS PLAY® and the concept of Design Thinking in different related issues both in business strategy and technological trends current.

This initiative is created jointly with LEGO®, a tool that facilitates the reflection, communication and resolution of problems within organizations. The LEGO® SERIOUS PLAY® methodology allows generating an exchange of free and honest opinions, is designed to improve business performance based on the belief that everyone can contribute to the discussion, decisions and results.

This unique capacity combined with our own consulting techniques and knowledge has allowed us to develop unique services due to their depth, ability to obtain results and, above all, proactive participation of the different actors participating in the workshops.

METHODOLOGY

DISCOVERY® is the methodology we have created combining the frameworks SAFE®, TOGAF®, LEAN®, Design Thinking y LEGO® SERIOUS PLAY®, in order to put into practice in a real and effective way the two great concepts that must always support an agile methodology: Representation and Decoupling. 

It is based on four major concepts that support its philosophy:

REPRESENTATIVE

Because it states that the entire Agile definition cycle, from the definition of user stories to the design of technological artifacts, is done under representative techniques.

DECOUPLING

The basis of Agility is in the decoupling of the solutions, so it is necessary to see the solutions to be implemented as a set of Artifacts.

GOVERNABLE

The only way to govern a solution, is having a real visibility of how the artifacts are integrated with each other, and above all create a standardized model of integration.

SIMPLE

To really implement an Agile model, we must achieve a simple information management mechanism, avoiding the excess of procedures that bureaucratize the methodological strategy.

The methodology is divided into three large blocks, which are based on the level at which it is required to implement an agile model.

 

 


Agile methodology oriented at the project level, covering from the definition phase or backlog of needs, to if necessary, the technological implementation decoupled from the technological solution that covers the needs.

 

 

Agile methodology oriented to the governability of said strategy, covering all the control both in the representative and decoupling models required for the efficiency, as the progressive assembly of solutions and its later operation DevOps.

 

 

 

Agile methodology oriented to the governability of the artifacts portfolio implemented in each of the agile cycles of projects carried out, as well as the global control of the agile model through two major concepts that support it: Dependency Diagram and Ontological Model.

TECHNICS

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DESIGN THINKING

The objective of applying this method is to be able to define a consensual model and above all to achieve the maximum expression of ideas, so that the prototypes of the solution are as close as possible to the most optimal solution.

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GAMIFICATION

This technique allows users to awaken a desire to participate, share and interact due to their playful nature, which facilitates obtaining results in a fun way.

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LEGO® SERIOUS PLAY®

The application of this technique allows expressing the ideas or solutions from a three-dimensional view, giving participants the use of visual sense and the ability to obtain models that represent the objectives.

SERVICES

 

 

The evolution we have achieved with our methodology DISCOVERY®, by combining the different Frameworks such as SAFE®, TOGAF®, LEAN®, Desing Thinking and LEGO® SERIOUS PLAY®, it has allowed us to create a wide range of services to approach the different problems or objectives that our clients pose.  

Our service offer currently covers four areas at the level of organizations such as: Business, IT Strategy, Special Organization and Team Building.

WORKSHOPS

LET'S LEGO PLAY FOR BUSINESS

Where the workshops objectives in this area is to achieve a strategic alignment, both at the corporate level of an organization, how at the level of the different areas or departments that compose it (HR, Finance, Commercial, Marketing, Operations ...). The workshops currently available are the following:

This workshop aims to achieve a strategic vision for the development of new business models or existing ones using LEGO® SERIOUS PLAY® technique to achieve consensus and the alignment of the different parties involved. During the workshop will be generated the CANVAS visual graphic with the elements that describe the value proposition for the enterprise, the infrastructure, the customers and the finance obtaining the conclusions through the models generated with LEGO® SERIOUS PLAY® sessions.

Audience: CEO, Board of Directors, CxO, Key Vice Presidencies of the organization.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Business Model Canvas Completed + Conclusions of the Models generated for the nine key points of the canvas:

  • Value proposal.
  • Key Activities.
  • Key resources.
  • Relationship with Clients.
  • Channels.
  • Customer Segments.
  • Key Partners.
  • Cost structure.
  • Income structure.                

The objective of this workshop is to establish a strategic vision oriented to the Blue Ocean model, which consists in being able to position in spaces or areas where competition is not the most relevant factor, finding opportunities for the organization and defining the steps to continue to be able to enter these spaces.

Audience: CEO, Board of Directors, CxO, Key Vice Presidencies of the organization.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Blue Ocean Strategy Completed + Conclusions of the opportunity model following the pillars of this type of strategy:

  • Creation of Markets and Opportunities for Low / No Competition.
  • Creation of Relevance with respect to the Competition.
  • Creation and Capture of New Demand: Segments and Associated Products.
  • Definition of the Transformation / Cost Oriented Creation Model.
  • Alignment of all activities and services of the organization based on the DIFFERENTIATION and COST CONTROL.
        

This workshop aims at the strategic alignment of an organization based on a priority objective and basis on which this new strategy is governed (reorganization, focus on products / services, customer segment, cost savings, international expansion, growth ...) using the LEGO® SERIOUS PLAY technique as a methodology for visual alignment and representation of the target.

Audience: CEO, Board of Directors, CxO, Key Vice Presidencies of the organization.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Strategic Alignment based on the strategy (s) base of the strategy (reorganization, segmentation, cost savings ...) + Conclusions of the strategic model covering the following pillars:

  • Mission, Vision and Values ​​of the Organization.
  • Organizational Structure Objective.
  • Products / Services and Customer Segment Objective.
  • SWOT Analysis of the Objective Organization.
  • Roadmap of Transformation.
     

This workshop has the main objective to define the roadmap for business process reengineering of key processes of the organization, departing from AS-IS model to a model flexible dynamic TO-BE model based on the new DIGITAL trends and the new generations who begin to appear and to exercise influence so much as client as employees. In this workshop is used LEGO® SERIOUS PLAY methodology for process alignment at activity and roles related.

Audience: Responsible or Interveners of the Process.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Strategic Alignment based on the strategy (s) base of the strategy (reorganization, segmentation, cost savings ...) + Conclusions of the strategic model covering the following pillars:

  • Mission, Vision and Values ​​of the Organization.
  • Organizational Structure Objective.
  • Products / Services and Customer Segment Objective.
  • SWOT Analysis of the Objective Organization.
  • Transformation Roadmap.

This workshop aims to define the evolution of marketing and communication strategies oriented to the new convergent model (social channels vs traditional channels), as well as facing the new challenges of marketing and social communication with concepts such as Reputational Risk, Influencers, Virality, Trending Topic among others that allow to maximize the presence and profitability of the strategy. In addition, we will review the best convergent strategy based on the segment of clients and objective products, in order to face this transformation process in the most rational way.

Audience: Marketing Vice Presidents, Brand Directors, Marketing and Communication Coordinators.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Business Corporate Marketing Model + Communication Strategy / Marketing vs Customer Segment covering:

  • Structure and Marketing Strategy Objective.
  • Expected Results of Convergent Marketing Strategy.
  • Products vs Segments vs Penetration Channel.
  • Communication Model with Customers.
  • Impact of Brand by Convergent Channel.
                      

This workshop aims to define the new model of customer segmentation, covering the explosion of the same due to the DIGITAL influence, covering mainly the three variables that cause this proliferation of types of customers: TIME, LANGUAGE and CHANNEL. Based on this segmentation analysis, communication strategies and models and channels are defined with the customer segments defined, marking a required evolution roadmap to give a correct service to the target segments.

Audience: Vice-presidents of Channels, Commercial Vice-Presidencies, Marketing and Communication Coordinators.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Model of Convergent Client Segments + Evolution Roadmap at Channels and Commercial Level:

  • Target Customer Segment.
  • Products / Services Associated with Target Segments.
  • Roadmap of Evolution of Channels as a Function of Target Segments.

                                       

This workshop have the main objective to define the new sales strategy based on the new DIGITAL trends already present in the market, also relating that strategy with the new kind of customer segments that are appearing in this new trend. Apart of this, will be analyzed and linked the products and services of the organization with this new kind of customer segments.

Audience: Commercial Vice Presidents, General Management, Commercial Coordinators.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: New Customer Commercial Model + Evolution Roadmap Towards a New Commercial Strategy covering:

  • Organization and Commercial Strategy.
  • Commercial Strategy vs Customer Segments.
  • Customer Segments vs. Products / Services.

                                 

            

This workshop have the main objective to understand and define a new department / company organization based on new guidelines, needs or functions defined for that group or organization. This workshop also will aboard the organization transformation based on the new DIGITAL trends already placed in the market.

Audience: Departmental Vice Presidents, Departmental Coordinators, Vice Presidents RRHH.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: New Organizational Model (Department or Institution) covering:

  • Organizational structure.
  • Roles and Functions.
  • InterRol Relationship.
  • Training Roadmap or Training to defined Roles.

                                           

The objective of the workshop is to introduce the financial organization in changes at the level of business, processes, organization and technology must face under this new functional paradigm of the financial sector, also understanding the new and different actors that will be present in this evolution of the sector.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

Vision of Customer Evolution to Digital Banking in the following areas:

  • Relationship with customers.
  • Products and services.
  • Process Impact.
  • Technological Impact.
  • Organization Impact.

- Emblematic Projects to consider in this transformation to Digital Banking.             

                                     

The objective of this workshop is to explain the different changes that are occurring in government institutions (both central and regional) due to the citizen's DIGITAL evolution, covering the impact from the model of interaction with the DIGI TAL citizen, through the transformation of the processes and technological changes required.

Audience: Management Personnel of the Public Institution, Technology Directors, Process Directors, Citizen Care Directors.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

  • Vision of the DIGITAL Model of Citizen Service.
  • Vision of the Transformation towards the DIGITAL world of government processes.
  • Vision of the technological needs and transformation of the current IT model to support the new DIGITAL model proposed by Government 4.0.


The objective of this workshop is to explain the different changes that are occurring in the insurance sector, both at the level of its products, its customer management and its processes under the DIGITAL revolution that Insurance 4.0 poses.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors, Channel Directors.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

Vision of Transformation towards Insurance 4.0 of the insurance sector at the level of:

  • Relationship with customers.
  • Products and services.
  • Process Impact.
  • Technological Impact.
  • Organization Impact.

- Emblematic projects to take into account in this transformation the Insurance 4.0 paradigm.

       

LET'S LEGO PLAY FOR IT STRATEGY

Where the workshops objectives in this area is to align expectations, concepts and also close knowledge or project scope breaches based on new technological trends related to this new DIGITAL challenge. The workshops already available are the following:

This workshop aims to understand and define the integrated vision of Digital Transformation within the organization, covering the 3 key elements that make them up: Customer Xperience, Business Process Transformation and IT Application Decoupling. Apart from this, a potential Road Map will be defined to cover each of the 3 pillars that are part of the digital evolution.

Audience: CxO, Vice Presidents Business Areas, Vice Presidents Customer Service Areas, Vice Presidents Channels, Vice Presidents Operations.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Objective Model of Digital Transformation of the Organization + Roadmap to achieve this objective covering:

  • Digital Transformation model at the Customer Xperience level.
  • Digital transformation model at the level of Process Evolution.
  • Model of Digital Transformation at Technological Reengineering level.
  • Roadmap of Digital Transformation.

                     

                                               

The goal of this workshop is to define the API strategy of the organization, as well as to define the implementation roadmap following the best practices of API LifeCycle Management strategy.

Audience:ClO, Integration Directors, Technical Leaders, Integration, API Consultants.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

  • Candidate API Plan.
  • Roadmap Implementation APIs.
  • Life Cycle and Governance APIs.
  • Diagram Dependence Artifacts Integration.

                                       
        

The objective of this workshop is to define a DevOps operating model in the organization, from the implementation of an AGILE methodology that allows development cells to generate DevOps artifacts, to define the key processes for the effective exchange of artifact blocks from the development environments towards the operational structure of the organization.

Audience:Development Directors, Development Cell Leaders, AGILE Cell Leaders, Operations Directors, Testing Directors.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

  • Definition of the decoupling model.
  • Definition of the Designing Model.
  • Definition of the Progressive Assembly and Testing Model and Domains.
  • Application Model of Microservices.


                                           

The goal of this workshop is to define a complete MicroServices Management model, from its Discovery / Priorization phase through Design; Its subsequent implementation and the most important thing is Operational and Design Governability, as well as evaluating different implementation strategies of the candidate MicroServices.

Audience: Development Directors, Operations Directors, MicroService Development Managers, Development Cell Leaders, Architects, Technical Leaders.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

  • Strategy of Microservices of the Organization at Discovery / Design level.
  • Microservices Governability Strategy following patterns of Enterprise Architecture.
  • Models and Strategy of Implementation in the Organization.
  • Roadmap of Execution of the Microservices Model of the Organization.

                                     
             

This workshop aims to understand and define the strategy and applicability of Enterprise Architecture within an organization, defining and unifying criteria in relation to each of the architectural views (Business, Data, Applications, Infrastructure) as well as the prioritization of same according to the needs of the client.

Audience: CIO, Directors of Enterprise Architecture, Process Directors, Infrastructure Directors, Development Directors.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Corporate Architecture Strategy of the Organization covering:

  • Application Model of Business View through Enterprise Architecture.
  • Application Model of Data View through Enterprise Architecture.
  • Application View Application Model through Enterprise Architecture.
  • Infrastructure View Application Model through Enterprise Architecture.
  • Government Strategy Application Model (RunTime and DesignTime) through Enterprise Architecture.

                                   
             

This workshop have the main goal to create a normalize and detailed view oft the process to be analyzed covering activities, roles, subprocess and also the different kind of artifact that are part of it (Interfaces, Rules, Documents, Integration). This first view permits to have a physical vision of the process in order to create a detailed design based on it.

Audience: Process Managers, Technical Leaders BPM Project, BPM Project Managers.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Integral Modeling of the Process to Automate:

  • View of Activities of the Process to Automate.
  • View of Roles / Actors of the Process to Automate.
  • View of Process Paths to Automate.
  • View of Master Rules of the Process to Automate.
  • View of Integrations of the Process to Automate.
  • View of Related Systems Process to Automate.

                                     
         

The purpose of this workshop is to define a complete omnichannel strategy covering both traditional channels and social channels, as well as to convert these channels into "PUSH / PULL" links with customers.

Audience: Vice Presidency of Channels, Commercial Vice Presidency, Vice Presidency of Technology, Channel Managers.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: PUSH / PULL Omni-Channel Strategy as well as Implementation Roadmap covering:

  • Social Transformation of Transactional Channels.
  • OmniCanal Care through Channels.
  • Creation Model PUSH / PULL Social Channels.

                           
                 

This workshop have the main goal to define the Document / Content Management Strategy from the perspective of Electronic Document Management and also from the Business Process perspective.

Audience: Vice President of Archive, Vice Presidency of Technology and Operations.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Documentary Strategy and Registration of Physical / Digital Documents of Clients covering:

  • Digitalization Strategy.
  • Categorization Strategy / Documentary Flows.
  • Loan Strategy and Documentary Circulation.
  • Correspondence Strategy / Parties Table.

                             
               

This workshop have the main objective to align and define a common project scope and activity plan related to an IT Project.

Audience: CIO, Project Managers, Project PMO, Project Leaders.

Duration of the Workshop: 10 Days Approx. (5Hrs a day).

Deliverables: Scope of the Normalized Project, Plan of Activities Consensus, Analysis of Gaps of Detected Project, Aligned Project Plan covering:

  • Normalized View Scope of the Project.
  • List of Gaps or Risk Points.
  • Activities Plan and Equipment Assignment.

                                             

This workshop have the main goal to align the customer needs with the cloud products / solutions functionality and/or cloud infrastructure, based on the fact that cloud projects are more restrictive in terms of customization requires consensus between product provider, implementation partner and customer requirements.

Audience: CIO, Project Managers, Project PMO, Project Leaders.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Scope of the Normalized Project, Dimensioned and Standardized Functional Scope, Plan of Activities and Allocation of Consensual Loads, Plan of Gaps / Localized Risks:

  • Normalized View Scope of the Project.
  • List of Gaps or Risk Points.
  • Activities Plan and Equipment Assignment.

                                         
       

This workshop aims to understand in detail the concept of AGILE, from the methodological definition of the Discovery / Design / Deployment and Deployment of Solutions, as well as the creation of the Agile program, mainly defining the government model and the AGILE Government Center of the Organization. Besides, the structure and function of the AGILES Cell Model of the organization will be defined.

Audience: CIO, Development Directors, Directors of Architecture, Directors of Integration, Responsible for the Development Factory.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: 

  • Definition of the AGILE Life Cycle of the Organization.
  • Definition of the AGILE methodological framework of the organization, from discovery to implementation and deployment.
  • Definition of the AGILE Model and Government Center.
  • Definition of Implementation Roadmap
    AGILE model.

                                       
           

This workshop aims to understand the objectives and applicability of the BIAN standard within a strategy of modernization or digital financial transformation, transforming the model into service domains.

Audience: CIO, Directors of Enterprise Architecture, Process Directors, Infrastructure Directors, Development Directors.

Duración del Taller :3/5 Days (5Hrs a day).

Deliverables:

  • Definition of the Service Domains Model of the Organization.
  • Definition of the Organization of Service Operations of the Organization.
  • Strategy of Decomponentization of Service Domains in the Organization.
  • Strategy for the Service Operations Apification of the Organization

LET'S LEGO PLAY
FOR SPECIAL ORGANIZATION

Where the objective of the workshops in this area is to achieve specific objectives in certain sectors where the combination of Team Building, Objectives and Values must go hand in hand to achieve the proper alignment, as well as vertical knowledge is required to achieve effective conclusions. The workshops available at this time are the following:

The goal of this workshop is to define the model of coexistence, leadership, teamwork and objectives of the organization or sports team to which the workshop is held.

Audience: Sports Managers, Coaches, Sports Team Members, Technical Staff.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Integral Functional Model of the Equipment covering:

  • Coexistence Model: Technical Staff Relationship vs Sports Team.
  • Internal Coexistence, Representations and Leadership.
  • Objective as an individual and as a team.

                     

The goal of this workshop is to define the work model and procedures related to different key areas such as Emergency, Primary Care, Outpatient, among others. In addition, we work on the relationship model between the different components of the institution: Medical Staff, Nursing, Administrative Staff, among others.

Audience: Hospital Managers / Clinics.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Functional Model and Specific Processes for the area to be covered (Primary Care, Emergencies, Laboratory ...) covering:

  • Associated Process Model.
  • Roles and Functions Model.
  • Model of Improvement Agents.
  • Model Relationship between different roles within the process (Administrative, Medical, Nursing ...).                  

                                   

This workshop aims to define the working model and procedures related to different key areas within educational organizations such as Admission, Enrollment, Attendance, Graduate / Postgraduate Offerings, Student Attention among others.

Audience: Rectors, Vice-Chancellors, Academic Responsible, Responsible for Admission / Enrollment, Administrative Staff.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Functional Model and Specific Processes for the area to be covered (Admission, Enrollment, Catchment, Offer of Degrees / Postgraduate Programs, Student Attention ...) covering:

  • Associated Process Model.
  • Roles and Functions Model.
  • Model of Improvement Agents.
  • Relationship Model between different roles within the process (Teaching Staff, Students, Administrative Staff ...).

                                   

The goal of this workshop is to define the campaign strategy of general and regional elections, focusing the strategy on both traditional media and digital media. Apart from defining segments of target voters as well as messages, associated needs.

Audience: Candidates, Candidate Electoral Team, Companies or Strategic electoral support agencies, key personnel, target segment.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables:

  • Strategic Model and Positioning Campaign.
  • Voter Segment Objective / Strategic Messages by Segment.
  • Campaign Strategy at Door to Door level.
  • Strategy of Meetings vs Messages.
  • Work Model Campaign Team.

                     

LET'S LEGO PLAY
FOR TEAM BUILDING

Where the objective of these workshops is to be able to align work teams, from basic elements such as values and motivation as organizational strategies, functions, positions and reporting lines within a group. The workshops available at this time are the following:

This workshop aims to work in a creative way, the different profiles that make up a team and propose techniques that allow visualizing the synergies / discrepancies between the different members, always achieving the achievement of objectives from different types of strategies.

Audience: Heads of Department, Key Members Department, HR Chiefs.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Profile analysis in different types of situations covering:

  • Capacities / Weaknesses / Opportunities / Threats.
  • Values ​​that make up the group and the individual.
  • Teamwork Strategies vs. Individual Work.
  • Maximization Capacities of the Person vs the Group.
  • Orientation to the Result vs Values.

       

The goal of this workshop is to be able to align the different components of a team in the proposed objectives, maximizing their individual capacities to obtain the expected results.

Audience: Heads of Department, Key Members Department, HR Chiefs.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Analysis, Vision and Mission of the Group covering:

  • Short / Medium / Long Term Objectives.
  • 3-year vision of both the individual and the group.
  • Improvement Plan of the Organization for the achievement of objectives.
  • Risk agents that impact the objectives of the group.

The goal of this workshop is to define the organizational structure and responsibilities of each of the team members and / or department and / or organization.

Audience: Heads of Department, Key Members Department, HR Chiefs.

Duration of the Workshop: 3/5 Days (5Hrs a day).

Deliverables: Plan of Organization and Functions of the Group covering:

  • Roles and responsibilities.
  • Report Lines.
  • Communicational procedures between roles and functions. 
  • Functions by Role.

                   

ASSESSMENTS

These are consultancies that implement a concept within the organization, both at the level of IT concepts and business.

This Assessment aims to implement an Enterprise Architecture strategy within the organization, covering the implementation of the 4 domains that make up this strategy: Business Domain, Application Domain, Information Domain and Technology Domain following the TOGAF standards.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development.

Duration of the Assessment: 6 weeks.

Deliverables:

  • Strategic Approach of Business Relationship.
  • Technology applying TOGAF and AGILES Models.
  •  Government Model at the level of Business Architecture.
  • Transformation Roadmap to MicroService Oriented Models (Uncoupled).
  • Technological Strategy Objective oriented to Business Architecture.
  • Knowledge Evolution Plan towards Agile Models oriented to Business Architecture.

                                                                                                           

This Assessment aims to implement an entire AGIL model in the Chain of Demand Management Business - Technology, covering from the Needs Discovery Phase to the Implementation and Support phases under Agile Cell models. Besides, the objective is also to define an integrated government model for a complete AGILE-DevOps cycle.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development, Project Leaders, PMO.

Duration of the Assessment: 6 weeks.

Deliverables:

  • Implementation of the AGILE Model in the complete Needs Management chain at the level of:
    • Discovery and Alignment of Business / IT Needs under Design-Thinking.
    • Language of Transformation Needs.
    • Technology.
    • Definition and Implementation of Agile Cells.
    • Agile Tracking Life Cycle.
    • Agile Government Life Cycle.
    • Training Plan Profiles Objective Agile cells.
    • Agile Program Implementation.

                                                                                                                                                                                                                                                       

This Assessment aims to implement a decoupling model based on MicroServices covering its entire life cycle, from the discovery of the MicroServices, through the Design of the same as its implementation cell, its subsequent implementation and possible containerization as well as the global government of them following AGILES practices.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development, Project Leaders, PMO.

Duration of the Assessment: 6 weeks.

Deliverables:

  • Implementation of the Model of Discovery and Design of MicroServices.
  • Implementation of the MicroService Implementation Model following agile practices.
  • Definition of the Technological Model of MicroService Implementation.
  • Definition of Government Model of MicroServices.

                                                                                                              

The objective of this Assessment is to define the Digital Transformation strategy of an organization covering the 3 main pillars considered as key to achieve this evolution: Digital Customer Xperience, Digital Process Transformation, IT Technology Decoupling.

Audience: CIO, VPs of Digital Transformation, VPs of Customer Experience / Channels, Process Directors.

Duration of the Assessment: 6 weeks.

Deliverables: 

  • Definition of the Gap Model between the current situation of the organization and the future covering:
    • Customer Experience.
    • Digital processes.
    • Digital IT Architecture.
  • Definition of the Digital Implementation Roadmap at the level of the 3 points described above.
  • Definition of the Organizational Impact associated with this new Digital Model.
  • Government of MicroServices.

                                                                                                              

This Assessment aims to support the client in a Change Management strategy, related to a strategic change, organizational change or a technological change.

Audience: CEO, VPs of Business, VPs of Customer Experience / Channels, Process Directors, CIO.

Duration of the Assessment: 3-6 weeks.

Deliverables:

  • Definition of the Impact Model between the AS-IS situation and the associated TO-BE situation.
  • Definition of Roadmap of Impact Minimization associated with the stress points detected.
  • Definition of Impact Minimization Strategies in the critical areas detected.
  • Definition of Periodic Monitoring Models of Evolution and Change Normalization.
  • Definition of the Organization's Change Management Roadmap.
  • Government of MicroServices.

                                                                                                              

This Assessment aims to define the new challenge in the strategy of relationship and communication with customers, covering mainly the 3 new vital variables in the new DIGITAL world: Time, Channel and Language.

Audience: CEO, VPs of Business, VPs of Customer Experience / Channels, Process Directors, CIO.

Duration of the Assessment: 6 weeks.

Deliverables:

  • Definition of the Client Communication Model, following OmniCanales strategies and Push / Pull mechanisms.
  • Definition of the Impact at the level of Processes directly and indirectly associated with clients, mainly covering the main variables affected (Time, Channel and Language).
  • Definition of the Transformation Roadmap of the Customer Relationship Model towards the DIGITAL world.
  • Government of MicroServices.

                                                                                                              

This Assessment aims to effectively implement a DevOps strategy, minimizing the current impacts between the Development and Operations areas, effectively applying the concept of "Continous Integration".

Audience: CIO, COO, VPs of Technology, VPs of Development / Operations, Directors of Quality and Testing.

Duration of the Assessment: 6 weeks.

Deliverables:

  • Definition of the Decoupled Implementation Model to enable the possibility of a Progressive Deployment model.
  • Definition of the Progressive Testing Model to effectively apply a DevOps strategy.
  •  Definition and Unification of the Government Model at Design Time and Execution Time to achieve an effective application of DevOps.
  • Definition of the Deployment Process following AGILE / DevOps practices.
  • Government of MicroServices.

                                                                                                              

This Assessment aims to be able to define in detail the entire documentary process of an organization, from the process of digitalization, categorization, definition of the single file and the management of the documentary record for its manipulation / destruction based on local regulations.

Audience: CIO, COO, Technology VPs, Development / Operations VPs, Quality and Testing Directors.

Duration of the Assessment: 6 weeks.

Deliverables:

  • Definition of the types of documents to be managed in the ECM strategy of the organization.
  • Definition of the Single File Model from the defined document types.
  • Define the management cycle of each type of document / file, from its digitalization cycle, through its consultation and registration management cycle.
  • Define the digitalization and product architecture required for implementation, Digitization / ECM / ERM (Optional RFP Generation).

                                                                                                               

This Assessment aims to be able to design under the current automation practices (combining BPM with RPA and Event Management) a detailed design of the process to be implemented following AGILE practices. The output inputs of this assessment are directly used by the existing development factories in the client.

Audience: Automation Project Managers, Self-Advocacy Project Managers, Process Owners, Business Areas and IT involved in the process.

Duración del Assessment: – 6 weeks.

Deliverables:

  • Diagram of Dependence of Artifacts to Implement under AGILES practices.
  • Ontological Model for Management of Consumption Data by Process to Automate.
  • List of Artifacts to be built with their respective conceptual artifact contract covering:
    • BPM Activities.
    • RPA Activities.
    • Event Activities.
    • Cognitive Activities.
    • Documents.
    • Rules Integrations (API / Services).

                                                                                                               

This Assessment aims to be able to design and discover the different integrations required by the organization and the creation of a canonical model that supports this integration strategy. At the integration level, they are already classified into Services, REST, Queues, Wrapper or APIs so that the implementation factories can execute the corresponding contracts. Besides, a whole model of government is created, oriented towards the integration layer of the organization.

Audience: Technology Directors, Integration Directors.

Duración del Assessment: 8 weeks.

Deliverables:

  • Diagram of Integration Artifact Unit to be implemented under AGILES practices.
  • Ontological Model for Consumer Data Management for the Integration Layer.
  • List of Integration Artifacts to be built with their respective conceptual artifact contract covering:
    • API Integrations.
    • REST Integrations.
    • Wrapper Integrations.
    • SOA Integrations.
    • Asynchronous Integrations.
    • Batch integrations.

                                                                                                               

The objective of the Assessment is to be able to define the changes and needs that the financial institution has to effectively enhance the new transformational wave of OpenBanking in the different impact edges: Organization, Process, Customer Management, Products, Technology.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors

Duración del Assessment: 6 weeks.

Deliverables:

To-Be Vision of the Future Model of the Institution under the new OpenBanking paradigm.

– Hoja de Ruta de Transformación hacia la adopción del modelo Open Banking siguiendo patrones BIAN en las siguientes aristas:

    • Processes.
    • Customer Management.
    • Products.
    • Technology.
    • Organization

                                                                                                               

The objective of this assessment is to be able to define a roadmap for the transformation of the government institution towards the trends that Government 4.0 and the new DIGITAL world poses.

Audience: Management Personnel of the Public Institution, Technology Directors, Process Directors, Citizen Care Directors.

Duración del Assessment: 6 weeks.

Deliverables:

  • Roadmap of Digital Transformation of Citizen Service.
  • Transformation Roadmap to the DIGITAL world of government processes.
  • Digital Transformation Roadmap of the IT Architecture of the Organization.
  • Roadmap of emblematic projects to be carried out by the organization to evolve into Government 4.0.

                                                                                                               

The objective of the Assessment is to be able to define the changes and needs that the insurance institution has to deal efficiently with the new transformational wave of Insurance 4.0 in the different impact edges: Organization, Process, Customer Management, Products, Technology.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors, Channel Directors, Brokers / Managers Directors.

Duración del Assessment: 6 weeks.

Deliverables:

- To-Be Vision of the Future Model of the Institution under the new Insurance 4.0 paradigm at the level of:

  • Processes
  • Organization
  • Technology.
  • Channels.
  • Customer Management.
  • Brokers / Managers Management.

                                                                                                       

PROGRAMS

They are accompanying services, to help the client to consolidate a concept or objective that defined in a previous Assessment, or that the client requires from his current situation of the concept or objective in question.

Programs as well as the Assessment can have a technological as a business orientation.

All of our Assessment services have the Program service to offer the client an effective continuity of the implementation of the concept or achievement of the stated objective.

ADVISORY & COACHING

They are services of facilitation and/or specific consultancies for problems or decisions of the day to day of the client, it has as objective to give a fresh and objective look to the plans of the clients.

Which allows to have several hours of a Coach / Architect specialized in the subject for which the workshops were held, acting as a support both as at the level of execution of the objectives obtained, as for the resolution of doubts or concerns at the time of the application of the concepts or conclusions obtained in the workshops.

The Mentoring Coaching currently available are the following:

This service is effective for clients who have started their microservices but feel the need to govern and control it. Or for those who start this path of technological decoupling based on microservices.

Goals:

  • Support in the discovery and decoupling of microservices from current customer systems.
  • Support in the design of microservices and in the realization of dependency diagrams following architecture practices.
  • Support in microservice governance models, both at the level of design and operation of these.

Features:

  • This Coaching is NOT invasive.
  • It allows to standardize concepts between different cells.
  • It supports the taking of control of the MicroServices project by the Directorate.
  • It allows to generate a microservices methodology based on concepts of EA.

Duration: 40 to 80 monthly hours.

Which allows to have a permanent resource within the organization, either in person or remotely collaborating or leading actively in the achievement of the objectives or results obtained in the workshops. The difference between the Mentoring and the Advisory is that Mentoring, simply solves doubts or validates results, leaving the generation work in the hands of the client; and Advisory, the resource is involved in the generation of the results as if it were a leader within of the organization.

The currently available Coaching Advisory are the following:

This service is recommended in clients where the microservices strategy is massive, or there are methodological weaknesses in the surveying, discovery and governance of microservices at Project Leadership levels.

Goals:

  • Accompaniment and Leadership of the Sprints 0 of Microservice Discovery.
  • Support and advice in the MicroService Design Model.
  • Quality Assurance Development Cycle and Subsequent Government of Microservices.

Features:

  • Continuous service.
  • Agnostic and independent service of suppliers or market platforms.
  • Compliance with the QA objective and methodological transfer.
  • Standardization of work procedure of Design and Development cells.

DISCOVERY ADOPTION

 

This service consists of the training and certification that we offer to customers for the practical use of the DISCOVERY methodology. It can be certified for the application of the methodology in a particular problem such as: Agility, Process Reengineering, DevOps, MicroServices, Business Architecture among others.

The availability of this service is only applicable when the client has already executed a previous service such as Workshops, Assessment or Programs on the concept in question.

CONTACT

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