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WE SOLVE BUSINESS, TECHNOLOGICAL
AND ORGANIZATIONAL
CHALLENGES

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ABOUT US

Let's Lego Play is a business initiative created with the purpose of promoting and exploiting the use of Gamification in companies, applying methodologies such as LEGO® SERIOUS PLAY® and the concept of Design Thinking in different related issues both in business strategy and technological trends current.

This initiative is created jointly with LEGO®, a tool that facilitates the reflection, communication and resolution of problems within organizations. The LEGO® SERIOUS PLAY® methodology allows generating an exchange of free and honest opinions, is designed to improve business performance based on the belief that everyone can contribute to the discussion, decisions and results.

This unique capacity combined with our own consulting techniques and knowledge has allowed us to develop unique services due to their depth, ability to obtain results and, above all, proactive participation of the different actors participating in the workshops.

METHODOLOGY

DISCOVERY® is the methodology we have created combining the frameworks SAFE®, TOGAF®, LEAN®, Design Thinking y LEGO® SERIOUS PLAY®, in order to put into practice in a real and effective way the two great concepts that must always support an agile methodology: Representation and Decoupling. 

It is based on four major concepts that support its philosophy:

REPRESENTATIVE

Because it states that the entire Agile definition cycle, from the definition of user stories to the design of technological artifacts, is done under representative techniques.

DECOUPLING

The basis of Agility is in the decoupling of the solutions, so it is necessary to see the solutions to be implemented as a set of Artifacts.

GOVERNABLE

The only way to govern a solution, is having a real visibility of how the artifacts are integrated with each other, and above all create a standardized model of integration.

SIMPLE

To really implement an Agile model, we must achieve a simple information management mechanism, avoiding the excess of procedures that bureaucratize the methodological strategy.

The methodology is divided into three large blocks, which are based on the level at which it is required to implement an agile model.

 

 


Agile methodology oriented at the project level, covering from the definition phase or backlog of needs, to if necessary, the technological implementation decoupled from the technological solution that covers the needs.

 

 

Agile methodology oriented to the governability of said strategy, covering all the control both in the representative and decoupling models required for the efficiency, as the progressive assembly of solutions and its later operation DevOps.

 

 

 

Agile methodology oriented to the governability of the artifacts portfolio implemented in each of the agile cycles of projects carried out, as well as the global control of the agile model through two major concepts that support it: Dependency Diagram and Ontological Model.

TECHNICS

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DESIGN THINKING

The objective of applying this method is to be able to define a consensual model and above all to achieve the maximum expression of ideas, so that the prototypes of the solution are as close as possible to the most optimal solution.

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GAMIFICATION

This technique allows users to awaken a desire to participate, share and interact due to their playful nature, which facilitates obtaining results in a fun way.

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LEGO® SERIOUS PLAY®

The application of this technique allows expressing the ideas or solutions from a three-dimensional view, giving participants the use of visual sense and the ability to obtain models that represent the objectives.

SERVICES

 

 

The evolution we have achieved with our methodology DISCOVERY®, by combining the different Frameworks such as SAFE®, TOGAF®, LEAN®, Desing Thinking and LEGO® SERIOUS PLAY®, it has allowed us to create a wide range of services to approach the different problems or objectives that our clients pose.  

Our service offer currently covers four areas at the level of organizations such as: Business, IT Strategy, Special Organization and Team Building.

WORKSHOPS

LET'S LEGO PLAY FOR BUSINESS

Where the workshops objectives in this area is to achieve a strategic alignment, both at the corporate level of an organization, how at the level of the different areas or departments that compose it (HR, Finance, Commercial, Marketing, Operations ...). The workshops currently available are the following:

This workshop aims to achieve a strategic vision for the development of new business models or existing ones using LEGO® SERIOUS PLAY® technique to achieve consensus and the alignment of the different parties involved. During the workshop will be generated the CANVAS visual graphic with the elements that describe the value proposition for the enterprise, the infrastructure, the customers and the finance obtaining the conclusions through the models generated with LEGO® SERIOUS PLAY® sessions.

Audience: CEO, Board of Directors, CxO, Key Vice Presidencies of the organization.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Business Model Canvas Completed + Conclusions of the Models generated for the nine key points of the canvas:

  • Value proposal.
  • Key Activities.
  • Key resources.
  • Relationship with Clients.
  • Channels.
  • Customer Segments.
  • Key Partners.
  • Cost structure.
  • Income structure.                

The objective of this workshop is to establish a strategic vision oriented to the Blue Ocean model, which consists in being able to position in spaces or areas where competition is not the most relevant factor, finding opportunities for the organization and defining the steps to continue to be able to enter these spaces.

Audience: CEO, Board of Directors, CxO, Key Vice Presidencies of the organization.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Blue Ocean Strategy Completed + Conclusions of the opportunity model following the pillars of this type of strategy:

  • Creation of Markets and Opportunities for Low / No Competition.
  • Creation of Relevance with respect to the Competition.
  • Creation and Capture of New Demand: Segments and Associated Products.
  • Definition of the Transformation / Cost Oriented Creation Model.
  • Alignment of all activities and services of the organization based on the DIFFERENTIATION and COST CONTROL.
        

This workshop aims at the strategic alignment of an organization based on a priority objective and basis on which this new strategy is governed (reorganization, focus on products / services, customer segment, cost savings, international expansion, growth ...) using the LEGO® SERIOUS PLAY technique as a methodology for visual alignment and representation of the target.

Audience: CEO, Board of Directors, CxO, Key Vice Presidencies of the organization.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Strategic Alignment based on the strategy (s) base of the strategy (reorganization, segmentation, cost savings ...) + Conclusions of the strategic model covering the following pillars:

  • Mission, Vision and Values ​​of the Organization.
  • Organizational Structure Objective.
  • Products / Services and Customer Segment Objective.
  • SWOT Analysis of the Objective Organization.
  • Roadmap of Transformation.
     

This workshop has the main objective to define the roadmap for business process reengineering of key processes of the organization, departing from AS-IS model to a model flexible dynamic TO-BE model based on the new DIGITAL trends and the new generations who begin to appear and to exercise influence so much as client as employees. In this workshop is used LEGO® SERIOUS PLAY methodology for process alignment at activity and roles related.

Audience: Responsible or Interveners of the Process.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Strategic Alignment based on the strategy (s) base of the strategy (reorganization, segmentation, cost savings ...) + Conclusions of the strategic model covering the following pillars:

  • Mission, Vision and Values ​​of the Organization.
  • Organizational Structure Objective.
  • Products / Services and Customer Segment Objective.
  • SWOT Analysis of the Objective Organization.
  • Transformation Roadmap.

This workshop aims to define the evolution of marketing and communication strategies oriented to the new convergent model (social channels vs traditional channels), as well as facing the new challenges of marketing and social communication with concepts such as Reputational Risk, Influencers, Virality, Trending Topic among others that allow to maximize the presence and profitability of the strategy. In addition, we will review the best convergent strategy based on the segment of clients and objective products, in order to face this transformation process in the most rational way.

Audience: Marketing Vice Presidents, Brand Directors, Marketing and Communication Coordinators.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Business Corporate Marketing Model + Communication Strategy / Marketing vs Customer Segment covering:

  • Structure and Marketing Strategy Objective.
  • Expected Results of Convergent Marketing Strategy.
  • Products vs Segments vs Penetration Channel.
  • Communication Model with Customers.
  • Impact of Brand by Convergent Channel.
                      

This workshop aims to define the new model of customer segmentation, covering the explosion of the same due to the DIGITAL influence, covering mainly the three variables that cause this proliferation of types of customers: TIME, LANGUAGE and CHANNEL. Based on this segmentation analysis, communication strategies and models and channels are defined with the customer segments defined, marking a required evolution roadmap to give a correct service to the target segments.

Audience: Vice-presidents of Channels, Commercial Vice-Presidencies, Marketing and Communication Coordinators.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Model of Convergent Client Segments + Evolution Roadmap at Channels and Commercial Level:

  • Target Customer Segment.
  • Products / Services Associated with Target Segments.
  • Roadmap of Evolution of Channels as a Function of Target Segments.

                                       

This workshop have the main objective to define the new sales strategy based on the new DIGITAL trends already present in the market, also relating that strategy with the new kind of customer segments that are appearing in this new trend. Apart of this, will be analyzed and linked the products and services of the organization with this new kind of customer segments.

Audience: Commercial Vice Presidents, General Management, Commercial Coordinators.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: New Customer Commercial Model + Evolution Roadmap Towards a New Commercial Strategy covering:

  • Organization and Commercial Strategy.
  • Commercial Strategy vs Customer Segments.
  • Customer Segments vs. Products / Services.

                                 

            

This workshop have the main objective to understand and define a new department / company organization based on new guidelines, needs or functions defined for that group or organization. This workshop also will aboard the organization transformation based on the new DIGITAL trends already placed in the market.

Audience: Departmental Vice Presidents, Departmental Coordinators, Vice Presidents RRHH.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: New Organizational Model (Department or Institution) covering:

  • Organizational structure.
  • Roles and Functions.
  • InterRol Relationship.
  • Training Roadmap or Training to defined Roles.

                                           

The objective of the workshop is to introduce the financial organization in changes at the level of business, processes, organization and technology must face under this new functional paradigm of the financial sector, also understanding the new and different actors that will be present in this evolution of the sector.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

Vision of Customer Evolution to Digital Banking in the following areas:

  • Relationship with customers.
  • Products and services.
  • Process Impact.
  • Technological Impact.
  • Organization Impact.

- Emblematic Projects to consider in this transformation to Digital Banking.             

                                     

The objective of this workshop is to explain the different changes that are occurring in government institutions (both central and regional) due to the citizen's DIGITAL evolution, covering the impact from the model of interaction with the DIGI TAL citizen, through the transformation of the processes and technological changes required.

Audience: Management Personnel of the Public Institution, Technology Directors, Process Directors, Citizen Care Directors.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

  • Vision of the DIGITAL Model of Citizen Service.
  • Vision of the Transformation towards the DIGITAL world of government processes.
  • Vision of the technological needs and transformation of the current IT model to support the new DIGITAL model proposed by Government 4.0.


The objective of this workshop is to explain the different changes that are occurring in the insurance sector, both at the level of its products, its customer management and its processes under the DIGITAL revolution that Insurance 4.0 poses.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors, Channel Directors.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

Vision of Transformation towards Insurance 4.0 of the insurance sector at the level of:

  • Relationship with customers.
  • Products and services.
  • Process Impact.
  • Technological Impact.
  • Organization Impact.

- Emblematic projects to take into account in this transformation the Insurance 4.0 paradigm.

       

LET'S LEGO PLAY FOR IT STRATEGY

Where the workshops objectives in this area is to align expectations, concepts and also close knowledge or project scope breaches based on new technological trends related to this new DIGITAL challenge. The workshops already available are the following:

This workshop aims to understand and define the integrated vision of Digital Transformation within the organization, covering the 3 key elements that make them up: Customer Xperience, Business Process Transformation and IT Application Decoupling. Apart from this, a potential Road Map will be defined to cover each of the 3 pillars that are part of the digital evolution.

Audience: CxO, Vice Presidents Business Areas, Vice Presidents Customer Service Areas, Vice Presidents Channels, Vice Presidents Operations.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Objective Model of Digital Transformation of the Organization + Roadmap to achieve this objective covering:

  • Digital Transformation model at the Customer Xperience level.
  • Digital transformation model at the level of Process Evolution.
  • Model of Digital Transformation at Technological Reengineering level.
  • Roadmap of Digital Transformation.

                     

                                               

The goal of this workshop is to define the API strategy of the organization, as well as to define the implementation roadmap following the best practices of API LifeCycle Management strategy.

Audience:ClO, Integration Directors, Technical Leaders, Integration, API Consultants.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

  • Candidate API Plan.
  • Roadmap Implementation APIs.
  • Life Cycle and Governance APIs.
  • Diagram Dependence Artifacts Integration.

                                       
        

The objective of this workshop is to define a DevOps operating model in the organization, from the implementation of an AGILE methodology that allows development cells to generate DevOps artifacts, to define the key processes for the effective exchange of artifact blocks from the development environments towards the operational structure of the organization.

Audience:Development Directors, Development Cell Leaders, AGILE Cell Leaders, Operations Directors, Testing Directors.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

  • Definition of the decoupling model.
  • Definition of the Designing Model.
  • Definition of the Progressive Assembly and Testing Model and Domains.
  • Application Model of Microservices.


                                           

The goal of this workshop is to define a complete MicroServices Management model, from its Discovery / Priorization phase through Design; Its subsequent implementation and the most important thing is Operational and Design Governability, as well as evaluating different implementation strategies of the candidate MicroServices.

Audience: Development Directors, Operations Directors, MicroService Development Managers, Development Cell Leaders, Architects, Technical Leaders.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

  • Strategy of Microservices of the Organization at Discovery / Design level.
  • Microservices Governability Strategy following patterns of Enterprise Architecture.
  • Models and Strategy of Implementation in the Organization.
  • Roadmap of Execution of the Microservices Model of the Organization.

                                     
             

This workshop aims to understand and define the strategy and applicability of Enterprise Architecture within an organization, defining and unifying criteria in relation to each of the architectural views (Business, Data, Applications, Infrastructure) as well as the prioritization of same according to the needs of the client.

Audience: CIO, Directors of Enterprise Architecture, Process Directors, Infrastructure Directors, Development Directors.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Corporate Architecture Strategy of the Organization covering:

  • Application Model of Business View through Enterprise Architecture.
  • Application Model of Data View through Enterprise Architecture.
  • Application View Application Model through Enterprise Architecture.
  • Infrastructure View Application Model through Enterprise Architecture.
  • Government Strategy Application Model (RunTime and DesignTime) through Enterprise Architecture.

                                   
             

This workshop have the main goal to create a normalize and detailed view oft the process to be analyzed covering activities, roles, subprocess and also the different kind of artifact that are part of it (Interfaces, Rules, Documents, Integration). This first view permits to have a physical vision of the process in order to create a detailed design based on it.

Audience: Process Managers, Technical Leaders BPM Project, BPM Project Managers.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Integral Modeling of the Process to Automate:

  • View of Activities of the Process to Automate.
  • View of Roles / Actors of the Process to Automate.
  • View of Process Paths to Automate.
  • View of Master Rules of the Process to Automate.
  • View of Integrations of the Process to Automate.
  • View of Related Systems Process to Automate.

                                     
         

Este taller tiene como objetivo poder definir una estrategia omnicanal completa cubriendo tanto canales tradicionales como canales sociales, así como convertir estos canales en enlaces «PUSH/PULL» con los clientes.

Audience: Vice Presidency of Channels, Commercial Vice Presidency, Vice Presidency of Technology, Channel Managers.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: PUSH / PULL Omni-Channel Strategy as well as Implementation Roadmap covering:

  • Social Transformation of Transactional Channels.
  • OmniCanal Care through Channels.
  • Creation Model PUSH / PULL Social Channels.

                           
                 

This workshop have the main goal to define the Document / Content Management Strategy from the perspective of Electronic Document Management and also from the Business Process perspective.

Audience: Vice President of Archive, Vice Presidency of Technology and Operations.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Documentary Strategy and Registration of Physical / Digital Documents of Clients covering:

  • Digitalization Strategy.
  • Categorization Strategy / Documentary Flows.
  • Loan Strategy and Documentary Circulation.
  • Correspondence Strategy / Parties Table.

                             
               

This workshop have the main objective to align and define a common project scope and activity plan related to an IT Project.

Audience: CIO, Project Managers, Project PMO, Project Leaders.

Workshop Duration: 10 Days Approx. (5Hrs a day).

Deliverables: Scope of the Normalized Project, Plan of Activities Consensus, Analysis of Gaps of Detected Project, Aligned Project Plan covering:

  • Normalized View Scope of the Project.
  • List of Gaps or Risk Points.
  • Activities Plan and Equipment Assignment.

                                             

This workshop have the main goal to align the customer needs with the cloud products / solutions functionality and/or cloud infrastructure, based on the fact that cloud projects are more restrictive in terms of customization requires consensus between product provider, implementation partner and customer requirements.

Audience: CIO, Project Managers, Project PMO, Project Leaders.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Scope of the Normalized Project, Dimensioned and Standardized Functional Scope, Plan of Activities and Allocation of Consensual Loads, Plan of Gaps / Localized Risks:

  • Normalized View Scope of the Project.
  • List of Gaps or Risk Points.
  • Activities Plan and Equipment Assignment.

                                         
       

This workshop aims to understand in detail the concept of AGILE, from the methodological definition of the Discovery / Design / Deployment and Deployment of Solutions, as well as the creation of the Agile program, mainly defining the government model and the AGILE Government Center of the Organization. Besides, the structure and function of the AGILES Cell Model of the organization will be defined.

Audience: CIO, Development Directors, Directors of Architecture, Directors of Integration, Responsible for the Development Factory.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: 

  • Definition of the AGILE Life Cycle of the Organization.
  • Definition of the AGILE methodological framework of the organization, from discovery to implementation and deployment.
  • Definition of the AGILE Model and Government Center.
  • Definition of Implementation Roadmap
    AGILE model.

                                       
           

This workshop aims to understand the objectives and applicability of the BIAN standard within a strategy of modernization or digital financial transformation, transforming the model into service domains.

Audience: CIO, Directors of Enterprise Architecture, Process Directors, Infrastructure Directors, Development Directors.

Workshop Duration:3/5 Days (5Hrs a day).

Deliverables:

  • Definition of the Service Domains Model of the Organization.
  • Definition of the Organization of Service Operations of the Organization.
  • Strategy of Decomponentization of Service Domains in the Organization.
  • Strategy for the Service Operations Apification of the Organization

The objective of this workshop is to be able to lay the conceptual foundations of the different edges and variants of the concept of "CLOUD" within the technology departments of an organization. It is important to define and deepen the key concepts of cloud strategies such as IAAS, PAAS, SAAS, Business Process as a Service and Hybrid Architectures.

Audience: Technology Directors, Integration Directors, Operations Directors, Infrastructure Directors, Applications Directors.

Workshop Duration:3/5 Days (5Hrs a day).

Deliverables:

  • Detailed and Practical Explanation of the Key Concepts in a CLOUD evolution model:
    • PAAS.
    • IAAS.
    • SAAS.
    • Business Process as a Service.
  • Detailed Explanation of how to maintain synchrony between the OnPremise world and the Cloud world through the concept of Hybrid Architectures.
  • Detailed Explanation of the Evolution of Integration Models to support this new model or strategy oriented to CLOUD.
  • Detailed Explanation of the Evolution Transformation Model and Maintenance of Solutions under the new CLOUD model.

The objective of this workshop is to generate a standardized vision of the concept of RPA within an organization, and how to apply it and evolve it effectively in the institution. In this context, we will also work on how to create a Robotization Government in the organization, as well as define an evolutionary RPA roadmap within it.

Audience: Process Managers, Automation Managers, RPA Managers, Technology Directors, Development Leaders.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

  • Standardized view RPA concepts.
  • Methodology of Discovery of Robotizable Activities.
  • Economic Models Associated with Robot Efficiency.
  • Evolutionary Strategy for the Implementation of RPA within an Organization.
  • Technologies Associated with the RPA Concept.
  • Relationship of RPA Models with Process Automation Architectures.

LET'S LEGO PLAY
FOR SPECIAL ORGANIZATION

Where the objective of the workshops in this area is to achieve specific objectives in certain sectors where the combination of Team Building, Objectives and Values must go hand in hand to achieve the proper alignment, as well as vertical knowledge is required to achieve effective conclusions. The workshops available at this time are the following:

The goal of this workshop is to define the model of coexistence, leadership, teamwork and objectives of the organization or sports team to which the workshop is held.

Audience: Sports Managers, Coaches, Sports Team Members, Technical Staff.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Integral Functional Model of the Equipment covering:

  • Coexistence Model: Technical Staff Relationship vs Sports Team.
  • Internal Coexistence, Representations and Leadership.
  • Objective as an individual and as a team.

                     

The goal of this workshop is to define the work model and procedures related to different key areas such as Emergency, Primary Care, Outpatient, among others. In addition, we work on the relationship model between the different components of the institution: Medical Staff, Nursing, Administrative Staff, among others.

Audience: Hospital Managers / Clinics.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Functional Model and Specific Processes for the area to be covered (Primary Care, Emergencies, Laboratory ...) covering:

  • Associated Process Model.
  • Roles and Functions Model.
  • Model of Improvement Agents.
  • Model Relationship between different roles within the process (Administrative, Medical, Nursing ...).                  

                                   

This workshop aims to define the working model and procedures related to different key areas within educational organizations such as Admission, Enrollment, Attendance, Graduate / Postgraduate Offerings, Student Attention among others.

Audience: Rectors, Vice-Chancellors, Academic Responsible, Responsible for Admission / Enrollment, Administrative Staff.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Functional Model and Specific Processes for the area to be covered (Admission, Enrollment, Catchment, Offer of Degrees / Postgraduate Programs, Student Attention ...) covering:

  • Associated Process Model.
  • Roles and Functions Model.
  • Model of Improvement Agents.
  • Relationship Model between different roles within the process (Teaching Staff, Students, Administrative Staff ...).

                                   

The goal of this workshop is to define the campaign strategy of general and regional elections, focusing the strategy on both traditional media and digital media. Apart from defining segments of target voters as well as messages, associated needs.

Audience: Candidates, Candidate Electoral Team, Companies or Strategic electoral support agencies, key personnel, target segment.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables:

  • Strategic Model and Positioning Campaign.
  • Voter Segment Objective / Strategic Messages by Segment.
  • Campaign Strategy at Door to Door level.
  • Strategy of Meetings vs Messages.
  • Work Model Campaign Team.

                     

LET'S LEGO PLAY
FOR TEAM BUILDING

Where the objective of these workshops is to be able to align work teams, from basic elements such as values and motivation as organizational strategies, functions, positions and reporting lines within a group. The workshops available at this time are the following:

This workshop aims to work in a creative way, the different profiles that make up a team and propose techniques that allow visualizing the synergies / discrepancies between the different members, always achieving the achievement of objectives from different types of strategies.

Audience: Heads of Department, Key Members Department, HR Chiefs.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Profile analysis in different types of situations covering:

  • Capacities / Weaknesses / Opportunities / Threats.
  • Values ​​that make up the group and the individual.
  • Teamwork Strategies vs. Individual Work.
  • Maximization Capacities of the Person vs the Group.
  • Orientation to the Result vs Values.

       

The goal of this workshop is to be able to align the different components of a team in the proposed objectives, maximizing their individual capacities to obtain the expected results.

Audience: Heads of Department, Key Members Department, HR Chiefs.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Analysis, Vision and Mission of the Group covering:

  • Short / Medium / Long Term Objectives.
  • 3-year vision of both the individual and the group.
  • Improvement Plan of the Organization for the achievement of objectives.
  • Risk agents that impact the objectives of the group.

The goal of this workshop is to define the organizational structure and responsibilities of each of the team members and / or department and / or organization.

Audience: Heads of Department, Key Members Department, HR Chiefs.

Workshop Duration: 3/5 Days (5Hrs a day).

Deliverables: Plan of Organization and Functions of the Group covering:

  • Roles and responsibilities.
  • Report Lines.
  • Communicational procedures between roles and functions. 
  • Functions by Role.

                   

ASSESSMENTS

These are consultancies that implement a concept within the organization, both at the level of IT concepts and business.

This Assessment aims to implement an Enterprise Architecture strategy within the organization, covering the implementation of the 4 domains that make up this strategy: Business Domain, Application Domain, Information Domain and Technology Domain following the TOGAF standards.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development.

Assessment Duration: 6 weeks.

Deliverables:

  • Strategic Approach of Business Relationship.
  • Technology applying TOGAF and AGILES Models.
  •  Government Model at the level of Business Architecture.
  • Transformation Roadmap to MicroService Oriented Models (Uncoupled).
  • Technological Strategy Objective oriented to Business Architecture.
  • Knowledge Evolution Plan towards Agile Models oriented to Business Architecture.

                                                                                                         

This Assessment aims to implement an entire AGIL model in the Chain of Demand Management Business - Technology, covering from the Needs Discovery Phase to the Implementation and Support phases under Agile Cell models. Besides, the objective is also to define an integrated government model for a complete AGILE-DevOps cycle.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development, Project Leaders, PMO.

Assessment Duration: 6 weeks.

Deliverables:

  • Implementation of the AGILE Model in the complete Needs Management chain at the level of:
    • Discovery and Alignment of Business / IT Needs under Design-Thinking.
    • Language of Transformation Needs.
    • Technology.
    • Definition and Implementation of Agile Cells.
    • Agile Tracking Life Cycle.
    • Agile Government Life Cycle.
    • Training Plan Profiles Objective Agile cells.
    • Agile Program Implementation.

                                                                                                                                                                                                                                                                                                                                           

This Assessment aims to implement a decoupling model based on MicroServices covering its entire life cycle, from the discovery of the MicroServices, through the Design of the same as its implementation cell, its subsequent implementation and possible containerization as well as the global government of them following AGILES practices.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development, Project Leaders, PMO.

Assessment Duration: 6 weeks.

Deliverables:

  • Implementation of the Model of Discovery and Design of MicroServices.
  • Implementation of the MicroService Implementation Model following agile practices.
  • Definition of the Technological Model of MicroService Implementation.
  • Definition of Government Model of MicroServices.

                                                                                                                                                               

The objective of this Assessment is to define the Digital Transformation strategy of an organization covering the 3 main pillars considered as key to achieve this evolution: Digital Customer Xperience, Digital Process Transformation, IT Technology Decoupling.

Audience: CIO, VPs of Digital Transformation, VPs of Customer Experience / Channels, Process Directors.

Assessment Duration: 6 weeks.

Deliverables: 

  • Definition of the Gap Model between the current situation of the organization and the future covering:
    • Customer Experience.
    • Digital processes.
    • Digital IT Architecture.
  • Definition of the Digital Implementation Roadmap at the level of the 3 points described above.
  • Definition of the Organizational Impact associated with this new Digital Model.
  • Government of MicroServices.

                                                                                                       

                                                                                                               

This Assessment aims to support the client in a Change Management strategy, related to a strategic change, organizational change or a technological change.

Audience: CEO, VPs of Business, VPs of Customer Experience / Channels, Process Directors, CIO.

Assessment Duration: 3-6 weeks.

Deliverables:

  • Definition of the Impact Model between the AS-IS situation and the associated TO-BE situation.
  • Definition of Roadmap of Impact Minimization associated with the stress points detected.
  • Definition of Impact Minimization Strategies in the critical areas detected.
  • Definition of Periodic Monitoring Models of Evolution and Change Normalization.
  • Definition of the Organization's Change Management Roadmap.
  • Government of MicroServices.

                                                                                                                                                                                           

This Assessment aims to define the new challenge in the strategy of relationship and communication with customers, covering mainly the 3 new vital variables in the new DIGITAL world: Time, Channel and Language.

Audience: CEO, VPs of Business, VPs of Customer Experience / Channels, Process Directors, CIO.

Assessment Duration: 6 weeks.

Deliverables:

  • Definition of the Client Communication Model, following OmniCanales strategies and Push / Pull mechanisms.
  • Definition of the Impact at the level of Processes directly and indirectly associated with clients, mainly covering the main variables affected (Time, Channel and Language).
  • Definition of the Transformation Roadmap of the Customer Relationship Model towards the DIGITAL world.
  • Government of MicroServices.

                                                                                                        

                                                                                                               

Este Assessment tiene como objetivo poder implementar de una manera efectiva una estrategia DevOps, minimizando los impactos actuales entre las áreas de Desarrollo y Operaciones, aplicando de manera efectiva el concepto de «Continous Integration».

Audience: CIO, COO, VPs of Technology, VPs of Development / Operations, Directors of Quality and Testing.

Assessment Duration: 6 weeks.

Deliverables:

  • Definition of the Decoupled Implementation Model to enable the possibility of a Progressive Deployment model.
  • Definition of the Progressive Testing Model to effectively apply a DevOps strategy.
  •  Definition and Unification of the Government Model at Design Time and Execution Time to achieve an effective application of DevOps.
  • Definition of the Deployment Process following AGILE / DevOps practices.
  • Government of MicroServices.

                                                                                                     

                                                                                                              

This Assessment aims to be able to define in detail the entire documentary process of an organization, from the process of digitalization, categorization, definition of the single file and the management of the documentary record for its manipulation / destruction based on local regulations.

Audience: CIO, COO, Technology VPs, Development / Operations VPs, Quality and Testing Directors.

Assessment Duration: 6 weeks.

Deliverables:

  • Definition of the types of documents to be managed in the ECM strategy of the organization.
  • Definition of the Single File Model from the defined document types.
  • Define the management cycle of each type of document / file, from its digitalization cycle, through its consultation and registration management cycle.
  • Define the digitalization and product architecture required for implementation, Digitization / ECM / ERM (Optional RFP Generation).

                                                                                                              

                                                                                                               

This Assessment aims to be able to design under the current automation practices (combining BPM with RPA and Event Management) a detailed design of the process to be implemented following AGILE practices. The output inputs of this assessment are directly used by the existing development factories in the client.

Audience: Automation Project Managers, Self-Advocacy Project Managers, Process Owners, Business Areas and IT involved in the process.

Assessment Duration: – 6 weeks.

Deliverables:

  • Diagram of Dependence of Artifacts to Implement under AGILES practices.
  • Ontological Model for Management of Consumption Data by Process to Automate.
  • List of Artifacts to be built with their respective conceptual artifact contract covering:
    • BPM Activities.
    • RPA Activities.
    • Event Activities.
    • Cognitive Activities.
    • Documents.
    • Rules Integrations (API / Services).

                                                                                                      

                                                                                                                

This Assessment aims to be able to design and discover the different integrations required by the organization and the creation of a canonical model that supports this integration strategy. At the integration level, they are already classified into Services, REST, Queues, Wrapper or APIs so that the implementation factories can execute the corresponding contracts. Besides, a whole model of government is created, oriented towards the integration layer of the organization.

Audience: Technology Directors, Integration Directors.

Assessment Duration: 8 weeks.

Deliverables:

  • Diagram of Integration Artifact Unit to be implemented under AGILES practices.
  • Ontological Model for Consumer Data Management for the Integration Layer.
  • List of Integration Artifacts to be built with their respective conceptual artifact contract covering:
    • API Integrations.
    • REST Integrations.
    • Wrapper Integrations.
    • SOA Integrations.
    • Asynchronous Integrations.
    • Batch integrations.

                                                                                                   

                                                                                                                

The objective of the Assessment is to be able to define the changes and needs that the financial institution has to effectively enhance the new transformational wave of OpenBanking in the different impact edges: Organization, Process, Customer Management, Products, Technology.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors

Assessment Duration: 6 weeks.

Deliverables:

To-Be Vision of the Future Model of the Institution under the new OpenBanking paradigm.

- Transformation Roadmap towards the adoption of the Open Banking model following BIAN patterns in the following edges:

    • Processes.
    • Customer Management.
    • Products.
    • Technology.
    • Organization

                                                                                                     

                                                                                                                

The objective of this assessment is to be able to define a roadmap for the transformation of the government institution towards the trends that Government 4.0 and the new DIGITAL world poses.

Audience: Management Personnel of the Public Institution, Technology Directors, Process Directors, Citizen Care Directors.

Assessment Duration: 6 weeks.

Deliverables:

  • Roadmap of Digital Transformation of Citizen Service.
  • Transformation Roadmap to the DIGITAL world of government processes.
  • Digital Transformation Roadmap of the IT Architecture of the Organization.
  • Roadmap of emblematic projects to be carried out by the organization to evolve into Government 4.0.

                                                                                                     

                                                                                                               

The objective of the Assessment is to be able to define the changes and needs that the insurance institution has to deal efficiently with the new transformational wave of Insurance 4.0 in the different impact edges: Organization, Process, Customer Management, Products, Technology.

Audience: Vice President of Business, CxO, Digital Transformation Directors, Process Directors, Technology Directors, Channel Directors, Brokers / Managers Directors.

Assessment Duration: 6 weeks.

Deliverables:

- To-Be Vision of the Future Model of the Institution under the new Insurance 4.0 paradigm at the level of:

  • Processes
  • Organization
  • Technology.
  • Channels.
  • Customer Management.
  • Brokers / Managers Management.

                                                                                                    

                                                                                                        

This Assessment aims to be able to design and discover the different strategies of evolution towards the cloud, from infrastructure-oriented strategies (IAAS), Platform (PAAS), Solutions (SAAS) and Business Processes (Business Process as a Service) within the organization. Apart from that the objective is to define the government model under the Hybrid Architecture strategy that will coexist for a relatively important time.

Audience:Technology Directors, Integration Directors, Operations Directors, Infrastructure Directors, Applications Directors.

Assessment Duration: 8 weeks.

Deliverables:

  • Definition and Evolution Roadmap of the IAAS Model within the organization.
  • Definition and Roadmap of Evolution of the PAAS Model within the organization.
  • Definition and Evolution Roadmap of the SAAS Model within the organization.
  • Definition and Evolution Roadmap of the Business Process as a Service Model within the Organization.
  • Definition and Roadmap and Government of the Integration Strategy for Future Hybrid Architecture.

                                                                                                        

                         

                                                                                                             

The objective of this Assessment is to define the basis for implementing an effective RPA strategy in an organization, covering from the methodology of discovery of robotically activities, through the generation of economic models associated with them, defining a roadmap of robotically activities, and ending with the creation of an RPA Government Center for the control and effective evolution of the strategy.

Audience: CIO, Architecture Directors, Process Directors, Financial Directors, RPA Leaders.

Assessment Duration: 4 weeks.

Deliverables:

  • Adoption Methodology Detection and Definition of Robotizable Activities.
  • Architecture and Technological Products associated with the RPA Strategy.
  • Roadmap for Implementation of Robotically Activities.
  • Customized Economic Efficiency Model for Robotic Activities.
  • RPA Government Center of the Organization.

                                                                                                        

                         

                                                                                                             

PROGRAMS

They are accompanying services, to help the client to consolidate a concept or objective that defined in a previous Assessment, or that the client requires from his current situation of the concept or objective in question.

Programs as well as the Assessment can have a technological as a business orientation.

All of our Assessment services have the Program service to offer the client an effective continuity of the implementation of the concept or achievement of the stated objective.

ADVISORY & COACHING

They are services of facilitation and/or specific consultancies for problems or decisions of the day to day of the client, it has as objective to give a fresh and objective look to the plans of the clients.

Which allows to have several hours of a Coach / Architect specialized in the subject for which the workshops were held, acting as a support both as at the level of execution of the objectives obtained, as for the resolution of doubts or concerns at the time of the application of the concepts or conclusions obtained in the workshops.

The Mentoring Coaching currently available are the following:

This service is effective for clients who have started their microservices but feel the need to govern and control it. Or for those who start this path of technological decoupling based on microservices.

Goals:

  • Support in the discovery and decoupling of microservices from current customer systems.
  • Support in the design of microservices and in the realization of dependency diagrams following architecture practices.
  • Support in microservice governance models, both at the level of design and operation of these.

Features:

  • This Coaching is NOT invasive.
  • It allows to standardize concepts between different cells.
  • It supports the taking of control of the MicroServices project by the Directorate.
  • It allows to generate a microservices methodology based on concepts of EA.

Duration: 40 to 80 monthly hours.

Which allows to have a permanent resource within the organization, either in person or remotely collaborating or leading actively in the achievement of the objectives or results obtained in the workshops. The difference between the Mentoring and the Advisory is that Mentoring, simply solves doubts or validates results, leaving the generation work in the hands of the client; and Advisory, the resource is involved in the generation of the results as if it were a leader within of the organization.

The currently available Coaching Advisory are the following:

This service is recommended in clients where the microservices strategy is massive, or there are methodological weaknesses in the surveying, discovery and governance of microservices at Project Leadership levels.

Goals:

  • Accompaniment and Leadership of the Sprints 0 of Microservice Discovery.
  • Support and advice in the MicroService Design Model.
  • Quality Assurance Development Cycle and Subsequent Government of Microservices.

Features:

  • Continuous service.
  • Agnostic and independent service of suppliers or market platforms.
  • Compliance with the QA objective and methodological transfer.
  • Standardization of work procedure of Design and Development cells.

DISCOVERY ADOPTION

 

This service consists of the training and certification that we offer to customers for the practical use of the DISCOVERY methodology. It can be certified for the application of the methodology in a particular problem such as: Agility, Process Reengineering, DevOps, MicroServices, Business Architecture among others.

The availability of this service is only applicable when the client has already executed a previous service such as Workshops, Assessment or Programs on the concept in question.

DIAGNOSTIC

This service born from the need and continuous demand of customers who are already boarding a concept or initiative (Agility, Digital Transformation, Business Architecture, Digital Customer Journey ...), but who want to have a pragmatic, specialized and non-influenced review about the situation of the implementation of said concept or initiative.

Objective: Analizar la situación actual de la organización o del proyecto, en lo que tiene que ver con la Arquitectura de Negocio, Arquitectura de Enlace y Arquitectura Tecnológica Desacoplada. Aparte de esta visión el objetivo es revisar la implementación práctica de la Arquitectura Empresarial a nivel de Gestión de la Demanda, Planificación y Operaciones tanto en loa apartados metodológicos como tecnológicos.

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development.

Duration: 3 weeks.

Deliverables:

  • Gap Analysis Business Architecture Vision at Business level - Link and IT.
  • Gap Analysis Implantación del Modelo de AE a nivel de los Procesos de Gestión de la Demanda y Planificación.
  • Gap Analysis a nivel de Arquitectura Tecnológica Desacoplada y Metodologías de Desacoplamiento.
  • Gap Analysis at the Level of Knowledge and Practical Application of Business Architecture at the level of business and IT areas.
  • Roadmap of Closing Gaps of Business Architecture at the level of:
    • View of Business Architecture Business / Link / IT View.
    • Demand Management and Planning.
    • Technological Architecture and Decoupling Methodologies.
    • Practical knowledge of Business Architecture Business and IT.

                                                                                             

                                                                                                                                                                                                  

Objective: Analyze and evaluate the operation of the AGILE model in an organization, both in business areas and in IT areas, covering the analysis of the entire Demand Planning and Management process as well as the implementation and technological operation phases in the application of a cycle complete AGILE-DevOps. 

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development, Project Leaders, PMO.

Duration: 3 weeks.

Deliverables:

  • Gap Analysis at the level of the generic application of the AGILE concept both at the business and IT level.
  • Gap Analysis at the AGILE application level at the Project level in Business issues.
  • Gap Analysis at the AGILE application level at the Project level in IT issues.
  • Gap Analysis at the AGILE application level at the PROGRAM level in IT issues.
  • Gap Analysis at the AGILE application level at the Portfolio level in IT issues.
  • Gap Knowledge-level analysis of AGILE models and practices in the organization.
  • AGILE Gap Closing Roadmap at the level of:
    • AGILE Application at Business and IT Level.
    • AGILE Application at Project Level - IT.
    • AGILE Application at Program Level - IT.
    • AGILE Application at Portfolio Level - IT.
    • Knowledge AGILE Practices in the Organization.
    •  

                                                                                                                            

                                                

                                                                                                                                                                                                                                                         

Objective: Evaluate the entire implementation strategy of Microservices of an organization, from the discovery of these, through the design, construction, operation and governance of these. Apart from that, the Technology Architecture Objective of Microservices of the organization is evaluated.  

Audience: CIO, COO, Directors of Architecture, Directors of Demand Management, Directors of Development, Project Leaders, PMO.

Duration: 3 weeks.

Deliverables:

  • Gap Analysis at the level of the Microservice Discovery and Design process.
  • Gap Analysis at the level of the process of Design and Implementation of Microservices under AGILE view.
  • Gap Analysis at the level of Operation and Government of Microservices.
  • Gap Analysis at the level of knowledge of models and methodologies of the Life Cycle of Microservices in the organization.
  • Roadmap for Closing Microservice Gaps at the level of:
      • Microservices Model at Discovery and Design Level. 
      • Microservices Model at the Implementation and Operation Level.
      • Government Service Microservices Model (RunTime and DesignTime).
      • Microservices Model at Associated IT Architecture Level.

                                                                                             

                                                                                                            

Objective: Analyze the situation and level of progress of the organization at the level of DT in its 3 large pillars Digital Customer Xperience, Digital Process Transformation, IT Technology Decoupling.

Audience: CIO, VPs of Digital Transformation, VPs of Customer Experience / Channels, Process Directors.

Duration: 3 weeks.

Deliverables: 

  • Gap Analysis at the implementation level of the Digital Transformation model in Customer Xperience.
  • Gap Analysis at the implementation level of the Digital Transformation model at the Digital Process Reengineering level.
  • Gap Analysis at the implementation level of the Digital Transformation model at the IT Application Decoupling and IT Digital Architecture level.
  • Roadmap for Closing Digital Transformation Gaps at the level of:
      • Transformation of the Customer Xperience Model of the Organization.
      • Transformation of the Process Model of the Organization.
      • Transformation of the Technological Architecture of the Organization.

                                                                                                                        

Objetivo: Analizar la situación en un determinado proyecto o cambio realizado en una organización, y definir una hoja de ruta de minimización de impacto asociado a dicho proyecto/ cambio/ transformación realizada por el cliente.

Audience: CxO, Project Managers, Directors of the Impacted Area, PMO Leaders.

Duration: 3 weeks.

Deliverables:

  • Gap Análisis a nivel de Impacto de la Organización.
  • Gap Análisis a nivel de Impacto en los Procesos.
  • Gap Análisis a nivel de Impacto en la Operación de la Organización.
  • Gap Análisis a nivel de Impacto en las Personas.
  • Change Management Roadmap at the level of:
      • Organizational Impact Minimization.
      • Process Impact Minimization
      • Impact on Operation Minimization.
      • Personal Impact Minimization.

   

                                                                                                                                                                                    

Objective: Analyze the current Customer Journey evolution model under DIGITAL vision, as well as the implementation of the 3 key variables of this concept: TIME, LANGUAGE and CHANNEL.

Audience: CEO, VPs of Business, VPs of Customer Experience / Channels, Process Directors, CIO.

Duration: 3 weeks.

Deliverables:

  • Gap Analysis at the level of the DIGITAL Customer Segmentation Model currently defined.
  • Gap Analysis at the level of the Digital Evolution Roadmap of each Customer Segment.
  • Gap Analysis of the level of introduction of the concepts of Time, Language and Channel within the Client Evolutionary Route Sheets.
  • Change Management Roadmap at the level of:
      • Digital Client Segmentation Model.
      • Digital Customer Segment Evolution Roadmap.
      • Customer Journey Project Roadmap.    

                                                                                                                    

                                                                                                                                                                                                                                               

Objective: Analizar el nivel de madurez de la aplicación del concepto DevOps en el Modelo Operativo de la Organización, así como ver y analizar las técnicas de ensamblamiento progresivo y Continous Integration / Continous Deployment.

Audience: CIO, COO, Technology VPs, Development / Operations VPs, Quality and Testing Directors.

Duration: 3 weeks.

Deliverables:

  • Gap Analysis at the DevOps Progressive Decoupling and Assembly Model level.
  • Gap Analysis at the Layer Automation level of the Progressive Assembly Model.
  • Gap Analysis of the Government level of the DevOps Blocks Model within Applications.
  • Change Management Roadmap at the level of:
      • Application of decoupling and progressive assembly model.
      • Layer Automation Progressive Assembly Model.
      • Control of DevOps Blocks at the Applications level.

                                                         

                                                                                                                                                                                                                                                                                                                                                                                       

Objective: Analizar el manejo de contenidos y documentos de la organización, y convertirlo de un mero repositorio de documentación muerta a un elemento activo dentro de los procesos de la organización.

Audience: Archive Directors, Document Management Directors, Process Directors, Technical Leaders ECM Projects.

Duration: 3 weeks.

Deliverables:

  • Gap Análisis a nivel del Modelo de Tipos Documentales definidos en la Organización.
  • Gap Analysis at the level of the Grouping Model and Physical / Digital Definition of Files.
  • Gap Análisis a Nivel de Relación entre Documentos y Procesos Digitales de la Organización.
  • Gap Analysis at the level of Digitalization Architecture and Management of Physical / Digital Records.
  • Change Management Roadmap at the level of:
      • Digital Documentary Type Model Roadmap.
      • Evolution of Digital File Roadmap.
      • ECM Digital Architecture Roadmap.

                                                   

                                                                                                                      

                                                            

Objective: Analyze the level of flexibility, decoupling and efficiency existing in process automation projects, as well as analyze the relationship model that customers follow by combining concepts such as RPA, BPM, Cases, Events and Cognitiveness.

Audience: CIO, COO, Process VPs, BPM Project Leaders, RPA Project Leaders.

Duración: 6 weeks.

Deliverables:

  • Gap Análisis a nivel del Modelo de Diseño y Desacoplamiento de Procesos Realizado.
  • Gap Análisis a nivel del Modelo de Automatización de Procesos siguiendo prácticas de desacoplamiento AGIL.
  • Gap Análisis a nivel de Arquitectura Tecnológica asociada al Modelo Desacoplado.
  • Gap Análisis del nivel de Gobierno del Modelo Operativo y de Desarrollo de Automatización de Procesos.
  • Change Management Roadmap at the level of:
      • Application of Progressive Decoupling and Assembly Model in Process Automation Projects.
      • Transformation Process Design Model to Decoupled Models.
      • Layer Automation Progressive Assembly Model in Process Automation Projects.
      • Process Automation Government Model.

                                           

                                                                                                                

                                                                                                          

Objective: Analyze the current model of integration of an organization, from the discovery of the integrations, through the design and type of integration to be performed (API, Queues, SOA, REST ...) as the governance management of existing integrations.

Audience:CIO, COO, Integration VPs, Integration Project Leaders, API Project Leaders, SOA Project Leaders.

Duración: 3 weeks.

Deliverables:

  • Gap Analysis at the level of the Integration Design Model.
  • Gap Análisis a nivel de la Transformación Lógica/ Física de las Integraciones.
  • Gap Analysis at the level of the Integration Automation Model and Choice Criteria.
  • Gap Analysis at the Existing Integration Architecture level.
  • Gap Government level analysis of the Operational Model and Integration Automation Development Model.
  • Change Management Roadmap at the level of:
      • Application of Discovery Model and Design of Integration Models.
      • Model Transformation of Integrations Design to governable Models.
      • Transformation of the Integration Government Model under AGILES strategies.

                                                         

                                                                                                              

Objective: Analyze the current situation and preparation of an insurance organization to meet the challenge of decoupling insurance processes.

Audience:CxO, Business VPs, Architecture Directors, Process Directors, Channel Directors and Customer Management.

Duración: 3 weeks.

Deliverables:

  • Gap Analysis at the implementation level of the Modular Process Insurance Model.
  • Gap Analysis at the level of Implementation of the Open Insurance Model - Accord.
  • Gap Analysis at the level of Implementation of the Omni-Channel Insurance Model.
  • Gap Analysis at the implementation level of the Smart Insurance Model.
  • Change Management Roadmap at the level of:
      • Model Application of Modular Process Insurance.
      • Open Insurance Model Application.
      • Omni-Channel Insurance Model Application.
      • Smart Insurance Model Application.

                                                                                                                                                                                                                                                                                    

Objective: Analyze the current situation and prepare a financial organization to meet the challenge of Digital Banking following the standards of OpenBanking and BIAN.

Audience:CxO, Business VPs, Architecture Directors, Process Directors, Channel Directors and Customer Management.

Duración: 3 weeks.

Deliverables:

  • Gap Analysis at the Implementation level of the Modular Banking Model.
  • Gap Analysis at the implementation level of the Open Banking Model.
  • Gap Analysis at the level of Implementation of the Omni-Channel Banking Model.
  • Gap Analysis at the implementation level of the Smart Banking Model.
  • Change Management Roadmap at the level of:
      • Modular Banking Model Application.
      • Open Banking Model Application.
      • Omni-Channel Banking Model Application.
      • Smart Banking Model Application.

                                                                                                                                                                                                                                                      

Objective: Analyze the current situation of the organization at the level of its strategy in the short and medium term in a “Moving to Cloud” model.

Audience: CxO, Infrastructure VPs, Operations VPs, Technology and Applications Managers.

Duración: 3 weeks.

Deliverables:

  • Gap Analysis at the level of Implementation of the IAAS Model within the Organization.
  • Gap Analysis at the level of Implementation of the PAAS Model within the organization.
  • Gap Analysis at the level of Implementation of the SAAS Model within the organization.
  • Gap Analysis at the Implementation Level of the Business Process as a Service Model.
  • Change Management Roadmap at the level of:
      • Application of IAAS Model within the organization.
      • Application of PAAS Model within the organization.
      • Application of SAAS Model within the organization.
      • Application of Business Process as a Service Model within the organization.

                                                                                                          

Objective: Analyze the current situation and preparation of a government agency towards the new model of citizen service Government 4.0 covering OnmniChannel Citizen, Smart City, Citizen Smart Process, Open Government.

Audience: Technology Directors, Citizen Service Directors, Citizen Process Directors, Project Leaders.

Duración: 3 weeks.

Deliverables:

  • Gap Analysis at the implementation level of the Citizen Smart Process Model.
  • Gap Analysis at the level of Implementation of the Smart City Model.
  • Gap Analysis at the implementation level of the Omni-Channel Citizen Model.
  • Gap Analysis at the implementation level of the Open Government Model.
  • Change Management Roadmap at the level of:
      • Citizen Smart Process Model Application.
      • Smart City Model Application.
      • Omni-Channel Citizen Model Application.
      • Open Government Model Application.

                                           

                                                                                                                                                                                                                                                                                                                   

Objective: Analyze the current situation and preparation of a company under the Industry 4.0 model covering IoT, Smart Process and Agile Efficiency.

Audience: Technology Directors, Business Areas Directors, Process Directors, Project Leaders.

Duración: 3 weeks.

Deliverables:

  • Gap Analysis at the level of Implementation of the IoT Model.
  • Gap Analysis at the implementation level of the Smart Process Model.
  • Gap Analysis at the Implementation level of the Agile Efficiency Model.
  • Change Management Roadmap at the level of:
      • IoT Model Application.
      • Smart Process Model Application.
      • Agile Efficiency Model Application.

                                                    

                                                                                                                                                                                                                                                  

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